ABN 15 089 554 718
An Australian Company
.com.au Domain Name $10.50yr
.com Domain Name $16.75yr

How do I pay my invoice

Payment method options include credit card or PayPal.

Manual Credit Card

Login to our website:

► click Billing

► then My Invoices

► click on the invoice you want to pay

► select the Credit Card from Payment Method drop box

► click the Pay Now button up the top of the invoice

Automatic Credit Card

 Login to our website and first add a credit card to your account:

► Account

► Manage Credit Card

Then you need to change the default Payment Method for your account:

► go to Account

► Edit Account Details

► Select a Credit Card from the Payment Method drop box

► Save Changes

Manual PayPal

Login to our website:

► click Billing

► then My Invoices

► click on the invoice you want to pay

► select the PayPal from Payment Method drop box

► click the PayPal Checkout button up the top of the invoice

Automatic PayPal

For automatic PayPal payments you need to create a PayPal subscription.

Login to our website:

► click Billing

► then My Invoices

► click on the invoice you want to pay

► select the PayPal from Payment Method drop box

► then click the PayPal Subscription button up the top of the invoice

Note that the PayPal Subscription button will only appear as an option if the invoice is not past its due date. If past the due date only the PayPal Checkout button will appear.

Delete a PayPal subscription

Login to your PayPal account and go to the subscriptions page. On the subscriptions page you can delete the subscription for your web hosting with

Managing DNS Zones

If you are using our cPanel web hosting To manage your DNS records using cPanel: ► Login to cPanel ► click Zone Editor From there

Add email forwarder

► Login to cPanel ► click Forwarders  ► Add Forwarder  ► enter the “Address to Forward” you want to create  ► check the correct domain

Who can register .org.au or .asn.au domains

.org.au and .asn.au domains can only be registered by non-commercial organisations. The organisation must be registered as an Australian incorporated association or an Australian charity

Do you offer dedicated IP addresses?

No we don’t sell dedicated IP addresses for web hosting accounts. Dedicated IP addresses don’t offer any advantages for email or SEO purposes. Our outgoing

Changing ownership of a .AU domain

When transferring the ownership of a .au domain name, the domain must be re-registered to the new owners. Confirmation is required from the current and

Setting up FTP program

Filezilla is a very good free FTP program you can download and use. SFTP Settings: Protocal: SFTPHost/Hostname: ftp.mydomain.com.auPort: 5050Logon Type: NormalUsername: your cPanel usernamePassword: your

Creating email accounts

► Login to cPanel ► click Email Accounts ► click +CREATE ► enter your email username  ► enter a password  ► set the Storage Space

Installing SSL on my domain

For SSL to be successfully install on your domain, your domain must be pointing to our web hosting servers. This is so the SSL provider

Is SSL installed on my domain

You need to visit your website by typing https://yourdomain.com.au into your web browser. Don’t forget to add the “s” to the http part, that is

Check email settings

► Login to cPanel ► click Email Accounts ► click CONNECT DEVICES ► Use the SSL settings on that page SSL Email Settings Username: example@yourdomain.com.auPassword:

How to access cPanel

Easy cPanel login ► Login to our website ► click Services  ► click Active (for the domain you want to use) ► click Login to cPanel

Logging into webmail

To login to webmail using a web browser type your domain into the address bar with /webmail at the end: ► https://yourdomain.com.au/webmail ► then enter

How do I pay my invoice

Payment method options include credit card or PayPal. Manual Credit Card Login to our website: ► click Billing ► then My Invoices ► click on