ABN 15 089 554 718
An Australian Company
.com.au Domain Name $10.50yr
.com Domain Name $16.75yr

How do I update my domain nameservers

If you registered your Domain Name with us

► Login to our website

► click Domains

► click My Domains

► click Active (or the icon spanner)

► click Nameservers

► select Custom nameservers

► enter your nameservers

Nameservers can take a few minutes to a few hours for changes to propagate through the internet.

Important – If nothing happens after changing nameservers:

  1. After changing the nameservers it can take anywhere from a few minutes to a few hours for the changes to propagate around the internet.
  2. Also try hitting keyboard Shift + refresh button in your web browser.
  3. Also try emptying your web browser cache.
  4. Also can try testing on a different connection like a mobile phone.
  5. Otherwise just wait, try again later and try numbers 2-4 again if needed.

If you registered your Domain Name through another company

Login to where you bought the domain and you should find options to manage/update nameservers and DNS. If you can’t find any options for nameservers you may need to contact their support for assistance.

Delete a PayPal subscription

Login to your PayPal account and go to the subscriptions page. On the subscriptions page you can delete the subscription for your web hosting with

Managing DNS Zones

If you are using our cPanel web hosting To manage your DNS records using cPanel: ► Login to cPanel ► click Zone Editor From there

Add email forwarder

► Login to cPanel ► click Forwarders  ► Add Forwarder  ► enter the “Address to Forward” you want to create  ► check the correct domain

Who can register .org.au or .asn.au domains

.org.au and .asn.au domains can only be registered by non-commercial organisations. The organisation must be registered as an Australian incorporated association or an Australian charity

Do you offer dedicated IP addresses?

No we don’t sell dedicated IP addresses for web hosting accounts. Dedicated IP addresses don’t offer any advantages for email or SEO purposes. Our outgoing

Changing ownership of a .AU domain

When transferring the ownership of a .au domain name, the domain must be re-registered to the new owners. Confirmation is required from the current and

Setting up FTP program

Filezilla is a very good free FTP program you can download and use. SFTP Settings: Protocal: SFTPHost/Hostname: ftp.mydomain.com.auPort: 5050Logon Type: NormalUsername: your cPanel usernamePassword: your

Creating email accounts

► Login to cPanel ► click Email Accounts ► click +CREATE ► enter your email username  ► enter a password  ► set the Storage Space

Installing SSL on my domain

For SSL to be successfully install on your domain, your domain must be pointing to our web hosting servers. This is so the SSL provider

Is SSL installed on my domain

You need to visit your website by typing https://yourdomain.com.au into your web browser. Don’t forget to add the “s” to the http part, that is

Check email settings

► Login to cPanel ► click Email Accounts ► click CONNECT DEVICES ► Use the SSL settings on that page SSL Email Settings Username: example@yourdomain.com.auPassword:

How to access cPanel

Easy cPanel login ► Login to our website ► click Services  ► click Active (for the domain you want to use) ► click Login to cPanel

Logging into webmail

To login to webmail using a web browser type your domain into the address bar with /webmail at the end: ► https://yourdomain.com.au/webmail ► then enter

How do I pay my invoice

Payment method options include credit card or PayPal. Manual Credit Card Login to our website: ► click Billing ► then My Invoices ► click on