ABN 15 089 554 718
An Australian Company
.com.au Domain Name $10.50yr
.com Domain Name $16.75yr

Transferring a .AU domain name registration

You can transfer .au domain names to us for free. Any remaining registration time will be transferred. When the domain is due for renewal we send notifications reminding you to login to our website to renew the domain before expiry.

To transfer a domain you will need to place an order through our website. You will need the domain transfer password to authorise and complete the order.

You can obtain your domain transfer password from your current Domain Registrar by logging into their website. Alternatively you can get it sent to the current domain contact email address by completing the form at https://pw.auda.org.au/

After placing the domain transfer order

After placing the order on our website you will receive an email with a confirmation link. You need to click that link to initiate the transfer. After clicking the link it will take 48 hours for the transfer to complete.

Notes:

If you need to change your nameservers to use our web hosting you should do that before starting the transfer because the nameservers cannot be updated while the transfer is in process.

If you don’t have access to the current domain contact email address you will need to contact the current Registrar to get it updated, otherwise you won’t be able to receive the confirmation email and link. You can check the current domain contact email using the form on this page https://whois.auda.org.au/.

Delete a PayPal subscription

Login to your PayPal account and go to the subscriptions page. On the subscriptions page you can delete the subscription for your web hosting with

Managing DNS Zones

If you are using our cPanel web hosting To manage your DNS records using cPanel: ► Login to cPanel ► click Zone Editor From there

Add email forwarder

► Login to cPanel ► click Forwarders  ► Add Forwarder  ► enter the “Address to Forward” you want to create  ► check the correct domain

Who can register .org.au or .asn.au domains

.org.au and .asn.au domains can only be registered by non-commercial organisations. The organisation must be registered as an Australian incorporated association or an Australian charity

Do you offer dedicated IP addresses?

No we don’t sell dedicated IP addresses for web hosting accounts. Dedicated IP addresses don’t offer any advantages for email or SEO purposes. Our outgoing

Changing ownership of a .AU domain

When transferring the ownership of a .au domain name, the domain must be re-registered to the new owners. Confirmation is required from the current and

Setting up FTP program

Filezilla is a very good free FTP program you can download and use. SFTP Settings: Protocal: SFTPHost/Hostname: ftp.mydomain.com.auPort: 5050Logon Type: NormalUsername: your cPanel usernamePassword: your

Creating email accounts

► Login to cPanel ► click Email Accounts ► click +CREATE ► enter your email username  ► enter a password  ► set the Storage Space

Installing SSL on my domain

For SSL to be successfully install on your domain, your domain must be pointing to our web hosting servers. This is so the SSL provider

Is SSL installed on my domain

You need to visit your website by typing https://yourdomain.com.au into your web browser. Don’t forget to add the “s” to the http part, that is

Check email settings

► Login to cPanel ► click Email Accounts ► click CONNECT DEVICES ► Use the SSL settings on that page SSL Email Settings Username: example@yourdomain.com.auPassword:

How to access cPanel

Easy cPanel login ► Login to our website ► click Services  ► click Active (for the domain you want to use) ► click Login to cPanel

Logging into webmail

To login to webmail using a web browser type your domain into the address bar with /webmail at the end: ► https://yourdomain.com.au/webmail ► then enter

How do I pay my invoice

Payment method options include credit card or PayPal. Manual Credit Card Login to our website: ► click Billing ► then My Invoices ► click on