Skip to content
Support
Account
ABN 15 089 554 718
Domain Names
Domain Prices
Register Domains
Transfer Domains
Manage Domains
Domain Support
Web Hosting
Hosting Prices
How to Install WordPress
How to Setup Email
Order Hosting
Manage Hosting
Hosting Support
Hosting Terms
SSL Certificates
Free SSL
How to Setup SSL
SSL Support
Domain Names
Domain Prices
Register Domains
Transfer Domains
Manage Domains
Domain Support
Web Hosting
Hosting Prices
How to Install WordPress
How to Setup Email
Order Hosting
Manage Hosting
Hosting Support
Hosting Terms
SSL Certificates
Free SSL
How to Setup SSL
SSL Support
FAQ
Web Hosting & Domain Support FAQ
Sales
WordPress
Domain Names
.AU Domain Names
Domain Transfers
DNS Zones
Domain Renewals
cPanel
Addon Domains
Email
SSL Certificates
Databases
FTP & File Manager
Accounts
General
Sales
Do you offer dedicated IP addresses?
What hosting account backups do you provide?
Do you use SSD solid state disk drives
How to transfer my cPanel account to you
How do I pay my invoice
Are there any extra charges other than hosting and domains
How quickly will my hosting account be setup
Do you only use cPanel for hosting accounts
Is your business Australian owned
Are your web hosting servers in Australia
Email
Add email forwarder
Creating email accounts
Check email settings
Logging into webmail
cPanel
Park another domain on my website
Downloading weekly backups in cPanel
Create and download manual backup in cPanel
Error when creating Addon Domain in cPanel
Creating an Addon Domain in cPanel
How to access cPanel
How to transfer my cPanel account to you
SSL
Force my website to use SSL (not WordPress)
SSL is setup but my web browser still says “Not Secure”
Installing SSL on my domain
Is SSL installed on my domain
Force my WordPress website to use SSL
Domain Names
Transferring a domain name registration to us
Managing DNS Zones
What nameservers should I use to point my domain to your hosting servers
Activate ID privacy protection on my domain
How do I update my domain nameservers
Retrieve domain transfer password/EPP code
Who can register .com.au or .net.au domains
Who can register .org.au or .asn.au domains
Do I need an ABN to register .com.au, .net.au, .org.au or .asn.au domains
I ordered a .org.au or .asn.au domain but it’s not registered yet
Changing ownership of a .AU domain
Transferring a .AU domain name registration
I want to renew my domain name registration
How long will it take to transfer my domain name registration to you
FTP
Using File Manager to upload, download, edit files and permissions
Setting up FTP program
WordPress
Uploading your WordPress website to your hosting account
SSL is setup but my web browser still says “Not Secure”
Force my WordPress website to use SSL
The WordPress dashboard login returns error page or is blank or keeps redirecting
Accounts
Payment method options
Change the default payment method for my account
Delete a PayPal subscription
How to delete my credit card
I want to cancel my hosting account
How do I pay my invoice
